HP Pocket Media Drive 320 GB USB 2.0 Portable External Hard Drive (Black/Silver)
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- Compact, stylish design for your desktop the HP Pocket Media Drive fits neatly into select HP PC?s, so there are no cables to get in your way
- The fast and easy way to add high-speed storage to your PC
- Premium HP quality and reliability
- SureStore backup software included for easy hands-free backup
- Works with any USB-enabled PC or notebook
The HP Pocket Media Drive is a USB external hard drive that lets you take your digital life on the go with you. The small, lightweight drive comes in a sleek case about the size of a wallet and provides the high-capacity storage you need for your digital photos, video, MP3 files and recorded TV programs. The fast, instant way to add high-speed storage to your HP PC! The versatile HP Pocket Media Drive works with any USB-enabled PC or notebook and also fits into select HP Pavilion and HP Pavilion Slimline PC’s with the exclusive HP Pocket Media Drive bay for the ultimate in ease of use and space-saving storage and a clutter-free desktop. The main featurs are :- Compact, stylish design for your desktop the HP Pocket Media Drive fits neatly into select HP PC’s, so there are no cables to get in your way ; Premium HP quality and reliability ; SureStore backup software included for easy hands;free backup ; The fast and easy way to add high;speed storage to your PC. ; Warm;swap capability
Hp hard drive
HP Pocket Media Drive 320 GB USB 2.0 Portable External Hard Drive (Black/Silver)
List Price: $ 109.99
Price:
Watch out for HP Warranty service,
I purchased this item direct from HP about 5 months ago to add to my HP computer. The drive is small compact and neat. However, it failed after five months. Neither the internal USB port or any external USB port would recogonize the drive. All my backups are in limbo.
WARNING: under HP’s customer service you essentially have NO WARRANTY! After the drive failed, I spent approx. three hours on “chat” with two tek support people. Then two more hours with two different support people in India, of course. Went round and round, test after test over and over with each person…changing cables, changing ports, etc. etc. Finally they demanded that I “restore” the computer to the software configuration as it came from the factory. This would wipe out a dozen or so third party programs and other data on the computer. I said “no way” and after Five Hours of on line trying to get the unit replaced under warranty, I simply gave up…They won….no replacement for my drive.
I have always liked and purchased HP products, but given their rediculous handling of service claims, I no longer will be doing that. I really wonder if the HP top management has any idea as to how BAD their customer service is.
So, go with HP if you wish….but realize that, in effect, you likely will have no warranty if you ever need it.
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|Product failed on third use and I’m still waiting on HP service,
I bought this drive to use in backing up my HP Slim Pavillion desktop. I love the desktop, and it has a bay that allows you to slip the pocket media drive right in.
I used it twice to easily backup the PC, but the third time it started making a high-pitched whining noise and the PC would not recognize it. I tried to use it with two other PCs, and they could not recognized or install the USB device, either.
I sent the drive in for warranty service. Knowing how little it cost (about $90), I figured they’d just send me a new one. Well, I sent it in October, they showed receipt at the beginning of November, and now it’s almost January, 2010. It’s very difficult to connect with anyone in HP Support. They work very hard to funnel you into a single 800 phone number, which connects you into a maze of support functions and agents that are clearly off-shore. You get passed from one department/agent to another, as they read from a script and ask you to provide each one your name, email address, phone number, work order number, and nature of request.
I keep getting told that there are “parts shortages” that are delaying shipment of the drive back to me, yet there seem to be plenty of drives to be purchased, including units from HP’s own online store. Any further questioning stymies them completely and causes them to pass you off to some other department and agent.
I loved the drive (both of the two times I used it), but it failed so soon and HP’s consumer support just seems to be absolutely horrible. ESPECIALLY after experiencing Apple’s support, where they go out of their way to try to solve your problem — even for a $15 iTunes card!!!!
Sorry HP – I hope I get my drive back. If I don’t, I’ll cut my losses, consider it a lesson learned, and make that pocket drive my last HP purchase.
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|Easy to use and somewhat compact,
Can’t speak for the drive’s longevity yet, but right from the box it worked like a charm in my HP “Pocket Media” bay. Backed up over 50,000 photos, plus everything in My Documents, and popped it out. Cabled it to my laptop and synched a few files back & forth. Updated and repeated synching in one month, and so far, so good. Very easy to use, and it’s plug & play. Much smaller than the old “My Book” external drives I used to use. A bit bigger than the “Passport Essential” I have at work, but as a backup stores neatly away in a drawer in its case (included).
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